Moving into dorms on your university campus can be super stressful. One thing that can quickly add a ton of stress can be tech problems.
Different schools have different rules and programs regarding internet usage and data limits, but a campus network will often feel like a totally different animal compared to internet at home. Don’t fret. Many universities are now actually using the same network, called eduroam.
You log on using your university id, making sure to include your university domain name. That means that if you attend Boston University, your log on credentials will be firstname.lastname@example.org.
Eduroam is great because if you visit another campus which also offers eduroam, you can connect to the wi-fi using your own university’s credentials. This is important for professors and staff as well who are traveling for conferences, etc.
Some problems you might experience? You might need to register your computer on the university network. This process is different for every university, but it is just a simple process for universities to keep track of devices on campus. Registration will take place either when you sign onto your wireless network or when you open up a web browser.
You also might have trouble with a self-assigned IP address, especially if your university’s wireless is not super-compatible with Apple computers (a common occurrence, since Apple computers are built for home, not massive, wireless networks). One way to resolve this is to connect to your school’s unsecured network.
You can also turn your wi-fi, or renew your DHCP lease, to help fix your IP address. If you are still having trouble, it might be a great idea to visit your school’s tech help desk. Even if they are busy, it is their job to help you, and they can definitely get you online and running!
When visiting your Help Desk, also ask about wireless printing on campus and other ways to print and transfer information. Your school may have storage on Google Drive, which can help you to back up files in case you have computer problems in the future.